Privacy Policy
At Benova.Tech, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our technical documentation services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number, company name)
- Project details and requirements
- Files and documents you upload or share with us
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process payments and send invoices
- Communicate with you about your project
- Respond to your comments, questions, and requests
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your information to third parties without your consent, except as described below:
- Service providers who assist us in operating our business (e.g., payment processors)
- Professional advisors (e.g., lawyers, accountants)
- In response to legal process or when required by law
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can set your browser to refuse cookies, but this may limit your ability to use some features of our site.
8. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@benova.tech.